/* Conversaciones con el aspecto de WhatsApp Web: mismos colores, colitas,
   ticks, separadores de fecha, notas de voz y documentos. El fondo es de
   dibujos del sector (tools/fondo_chat.py). */
.wa{--wa-fondo:#efeae2;--wa-entrante:#fff;--wa-saliente:#d9fdd3;--wa-barra:#f0f2f5;--wa-texto:#111b21;--wa-gris:#667781;--wa-verde:#00a884;--wa-verde-osc:#008069;--wa-azul:#53bdeb;--wa-linea:#e9edef;
  display:grid;grid-template-columns:340px 1fr 300px;grid-template-rows:minmax(0,1fr);height:calc(100vh - 136px);min-height:480px;border-radius:var(--r-lg);overflow:hidden;background:#fff;box-shadow:var(--sombra-vidrio);font-family:var(--font-ui)}
.wa *{box-sizing:border-box}
/* Cada columna ocupa el alto de la caja y desplaza su contenido por dentro
   (sin esto, una conversación larga estiraba la columna y no se podía bajar). */
.wa>*{min-height:0}

/* Lista */
.wa-lista{display:flex;flex-direction:column;border-right:1px solid var(--wa-linea);background:#fff;min-width:0}
.wa-lista-cab{height:60px;display:flex;align-items:center;justify-content:space-between;padding:0 16px;background:var(--wa-barra)}
.wa-lista-cab b{font-size:19px;font-weight:700;color:var(--wa-texto)}
.wa-buscar{padding:8px 12px;border-bottom:1px solid var(--wa-linea)}
.wa-buscar input{width:100%;height:36px;border:0;border-radius:8px;background:var(--wa-barra);padding:0 14px 0 38px;font:inherit;font-size:14px;outline:0;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2354656f' stroke-width='2'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='M20 20l-4-4'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:12px center}
.wa-filtros{display:flex;gap:6px;padding:8px 12px;border-bottom:1px solid var(--wa-linea)}
.wa-filtros button{border:0;border-radius:999px;background:var(--wa-barra);color:var(--wa-gris);font-size:13px;font-weight:600;padding:5px 12px}
.wa-filtros button.on{background:#e7fce3;color:var(--wa-verde-osc)}
.wa-items{flex:1;overflow:auto}
.wa-item{display:flex;gap:12px;padding:0 0 0 13px;cursor:pointer;align-items:center}
.wa-item:hover{background:#f5f6f6}
.wa-item.on{background:#f0f2f5}
.wa-av{width:49px;height:49px;flex:0 0 49px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:16px;color:#fff;background:#dfe5e7}
.wa-item .wa-av{background:linear-gradient(145deg,color-mix(in oklab,var(--marca) 70%,#fff),var(--marca))}
.wa-item-tx{flex:1;min-width:0;border-bottom:1px solid var(--wa-linea);padding:12px 15px 12px 0}
.wa-item-l1{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.wa-item-l1 b{font-size:16px;font-weight:500;color:var(--wa-texto);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-item-l1 time{font-size:12px;color:var(--wa-gris);white-space:nowrap}
.wa-item.no-leido .wa-item-l1 time{color:#1fa855;font-weight:600}
.wa-item-l2{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-top:2px}
.wa-item-l2 p{margin:0;font-size:14px;color:var(--wa-gris);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:flex;align-items:center;gap:3px}
.wa-badge{min-width:20px;height:20px;border-radius:999px;background:#25d366;color:#fff;font-size:12px;font-weight:700;display:grid;place-items:center;padding:0 6px}
.wa-chip{font-size:11px;font-weight:700;border-radius:4px;padding:1px 5px;white-space:nowrap}
.wa-chip.ia{background:#e7fce3;color:var(--wa-verde-osc)}
.wa-chip.yo{background:#e6eefe;color:#1d4ed8}
.wa-chip.correo{background:#fdf1dc;color:#9a5b00}

/* Chat */
.wa-chat{display:flex;flex-direction:column;min-width:0;position:relative;background:var(--wa-fondo)}
.wa-chat:before{content:"";position:absolute;inset:0;background:url("../img/fondo-chat.svg") repeat;background-size:520px;opacity:.9;pointer-events:none}
.wa-cab{position:relative;z-index:1;height:60px;display:flex;align-items:center;gap:13px;padding:0 16px;background:var(--wa-barra);border-left:1px solid #d1d7db}
.wa-cab .wa-av{width:40px;height:40px;flex-basis:40px;font-size:14px;background:linear-gradient(145deg,color-mix(in oklab,var(--marca) 70%,#fff),var(--marca))}
.wa-cab-tx{flex:1;min-width:0}
.wa-cab-tx b{display:block;font-size:16px;font-weight:500;color:var(--wa-texto);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-cab-tx span{display:block;font-size:13px;color:var(--wa-gris);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-modo{display:flex;align-items:center;gap:9px;font-size:13px;font-weight:600;color:var(--wa-gris);white-space:nowrap}
.wa-modo .sw{background:var(--wa-verde)}
.wa-modo .sw.off{background:#cbd5e1}
.wa-volver{display:none;border:0;background:transparent;font-size:22px;color:#54656f;padding:0 4px}

.wa-msgs{position:relative;z-index:1;flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:14px 7% 10px;display:flex;flex-direction:column}
.wa-fecha{align-self:center;margin:10px 0 8px;background:#fff;color:#54656f;font-size:12.5px;padding:5px 12px;border-radius:7.5px;box-shadow:0 1px .5px rgba(11,20,26,.13);text-transform:uppercase;letter-spacing:.01em}
.wa-sis{align-self:center;margin:6px 0;background:#ffeecd;color:#54656f;font-size:12.5px;padding:5px 12px;border-radius:7.5px;box-shadow:0 1px .5px rgba(11,20,26,.13);max-width:80%;text-align:center}
.wa-cifrado{align-self:center;margin:4px 0 10px;background:#ffeecd;color:#54656f;font-size:12px;padding:6px 12px;border-radius:7.5px;max-width:520px;text-align:center;line-height:1.4}

.wa-b{position:relative;max-width:min(65%,560px);margin:1px 0;padding:6px 7px 8px 9px;border-radius:7.5px;font-size:14.2px;line-height:19px;color:var(--wa-texto);box-shadow:0 1px .5px rgba(11,20,26,.13);word-wrap:break-word;white-space:pre-wrap}
.wa-b.in{align-self:flex-start;background:var(--wa-entrante)}
.wa-b.out{align-self:flex-end;background:var(--wa-saliente)}
.wa-b.primera{margin-top:8px}
.wa-b.primera.in{border-top-left-radius:0}
.wa-b.primera.out{border-top-right-radius:0}
.wa-b.primera.in:before,.wa-b.primera.out:before{content:"";position:absolute;top:0;width:8px;height:13px}
.wa-b.primera.in:before{left:-8px;background:var(--wa-entrante);clip-path:polygon(0 0,100% 0,100% 100%)}
.wa-b.primera.out:before{right:-8px;background:var(--wa-saliente);clip-path:polygon(0 0,100% 0,0 100%)}
.wa-quien{display:block;font-size:12.8px;font-weight:600;margin-bottom:2px}
.wa-quien.ia{color:#06cf9c}
.wa-quien.yo{color:#53bdeb}
.wa-meta{float:right;margin:6px 0 -5px 10px;font-size:11px;color:var(--wa-gris);display:inline-flex;align-items:center;gap:3px;line-height:15px;white-space:nowrap}
.wa-b.out .wa-meta{color:#667781}
.wa-meta svg{width:16px;height:11px}
.wa-meta .t-leido{color:var(--wa-azul)}
.wa-meta .t-fallo{color:#ea0038}

/* Nota de voz (como en WhatsApp) */
.wa-b.voz{--voz:#00a884;position:relative;min-width:min(310px,100%)}
.wa-b.voz.out,.wa-b.voz:has(.escuchada){--voz:#53bdeb}
.wa-audio{display:flex;align-items:center;gap:8px;width:300px;max-width:100%;padding:3px 0 2px}
.wa-voz-izq{position:relative;flex:0 0 48px;width:48px;height:48px;display:grid;place-items:center}
.wa-voz-av{width:48px!important;height:48px!important;flex:0 0 48px!important;font-size:16px!important;color:#fff;
  background:linear-gradient(145deg,color-mix(in oklab,var(--marca) 70%,#fff),var(--marca))}
.wa-voz-av.alex{background:linear-gradient(145deg,#4aa8ff,#0a5fd8)}
.wa-voz-av.alex svg{width:26px;height:26px}
.wa-voz-av.yo{background:linear-gradient(145deg,#ffb36b,#f07a1a)}
.wa-voz-mic{position:absolute;right:-4px;bottom:-3px;width:20px;height:20px;display:grid;place-items:center;color:var(--voz)}
.wa-voz-mic svg{width:19px;height:19px;filter:drop-shadow(0 0 1px #fff) drop-shadow(0 0 1px #fff) drop-shadow(0 0 1px #fff)}
.wa-b.voz.out .wa-voz-mic{color:#54656f}
.wa-b.voz.out:has(.escuchada) .wa-voz-mic{color:#53bdeb}
.wa-vel{position:absolute;inset:auto;width:40px;height:24px;border:0;border-radius:12px;background:rgba(0,0,0,.08);color:#54656f;font:700 12.5px/24px var(--font-ui);cursor:pointer;padding:0}
.wa-b.out .wa-vel{background:rgba(0,0,0,.07)}
.wa-voz-izq.con-vel .wa-voz-av,.wa-voz-izq.con-vel .wa-voz-mic{display:none!important}
.wa-vel[hidden]{display:none}
.wa-voz-play{width:32px;height:32px;flex:0 0 32px;border:0;background:transparent;color:#54656f;display:grid;place-items:center;padding:0;cursor:pointer}
.wa-voz-play svg{width:30px;height:30px}
.wa-audio-cuerpo{flex:1;display:flex;flex-direction:column;gap:4px;min-width:0;padding-top:14px}
.wa-onda{position:relative;height:28px;display:flex;align-items:center;justify-content:space-between;gap:1.5px;cursor:pointer;touch-action:none;user-select:none}
.wa-onda i{display:block;flex:1 1 0;max-width:3px;min-width:2px;border-radius:3px;background:#c4cdd1;transition:background .15s}
.wa-b.out .wa-onda i{background:#a9c7a5}
.wa-onda i.on{background:var(--voz)}
.wa-b.out .wa-onda i.on{background:#3a9fd0}
.wa-punto{position:absolute;top:50%;left:0;width:13px;height:13px;margin:-6.5px 0 0 -6.5px;border-radius:50%;background:var(--voz);box-shadow:0 1px 2px rgba(0,0,0,.25);pointer-events:none;transition:left .12s linear}
.wa-audio.sonando .wa-punto{transform:scale(1.08)}
.wa-dur{font-size:11px;color:#667781;height:14px;line-height:14px}
.wa-b.voz:not(:has(details)) .wa-meta{position:absolute;right:9px;bottom:6px;margin:0}
.wa-texto-voz{display:block;font-size:12.5px;color:var(--wa-gris);margin:6px 0 0;max-width:300px}
.wa-texto-voz summary{cursor:pointer;font-weight:600;font-size:12px;color:#54656f;list-style:none;display:inline-flex;align-items:center;gap:4px}
.wa-texto-voz summary::before{content:"";width:6px;height:6px;border-right:1.6px solid currentColor;border-bottom:1.6px solid currentColor;transform:rotate(-45deg);transition:transform .2s;margin-right:3px}
.wa-texto-voz[open] summary::before{transform:rotate(45deg)}
.wa-texto-voz summary::-webkit-details-marker{display:none}
.wa-texto-voz[open]{font-style:italic}

/* Documento e imagen */
.wa-doc{display:flex;align-items:center;gap:10px;background:rgba(0,0,0,.04);border-radius:6px;padding:10px 12px;min-width:240px;cursor:pointer;text-decoration:none;color:inherit;white-space:normal}
.wa-b.out .wa-doc{background:rgba(0,0,0,.05)}
.wa-doc .ico{width:30px;height:38px;flex:0 0 30px;border-radius:3px;background:#f15c6d;color:#fff;font-size:9px;font-weight:800;display:grid;place-items:end center;padding-bottom:5px}
.wa-doc .ico.img{background:#7f66ff}.wa-doc .ico.doc{background:#3b8ef0}
.wa-doc b{display:block;font-size:14px;font-weight:500;overflow:hidden;text-overflow:ellipsis}
.wa-doc span{font-size:12px;color:var(--wa-gris)}
.wa-img{display:block;max-width:300px;max-height:320px;border-radius:6px;margin:-3px -4px 4px -6px;cursor:zoom-in;background:#dfe5e7;min-width:180px;min-height:120px;object-fit:cover}

/* Barra de escribir */
.wa-pie{position:relative;z-index:1;display:flex;align-items:flex-end;gap:8px;padding:10px 16px;background:var(--wa-barra);min-height:62px}
.wa-pie .ic{width:40px;height:40px;flex:0 0 40px;border:0;background:transparent;border-radius:50%;color:#54656f;display:grid;place-items:center;padding:0}
.wa-pie .ic:hover{background:rgba(0,0,0,.05)}
.wa-pie .ic svg{width:24px;height:24px}
.wa-pie .ic.enviar{background:var(--wa-verde);color:#fff}
.wa-pie .ic.enviar:hover{background:var(--wa-verde-osc)}
.wa-pie .ic[disabled]{opacity:.4;pointer-events:none}
.wa-pie textarea{flex:1;resize:none;border:0;border-radius:8px;background:#fff;padding:10px 14px;font:inherit;font-size:15px;line-height:20px;max-height:120px;min-height:42px;outline:0;color:var(--wa-texto)}
.wa-pie textarea:disabled{background:#f7f8fa;color:var(--wa-gris)}
.wa-grabando{flex:1;display:flex;align-items:center;gap:12px;height:42px;padding:0 6px;font-size:15px;color:var(--wa-texto)}
.wa-grabando i{width:10px;height:10px;border-radius:50%;background:#ea0038;animation:wa-lat 1s infinite}
@keyframes wa-lat{50%{opacity:.25}}
.wa-aviso-pie{position:relative;z-index:1;background:#fff8e1;color:#7a5a00;font-size:13px;padding:8px 16px;text-align:center;border-top:1px solid #f0e2b6}

.wa-vacio{position:relative;z-index:1;flex:1;display:grid;place-items:center;text-align:center;color:var(--wa-gris);padding:30px}
.wa-vacio b{display:block;color:var(--wa-texto);font-size:22px;font-weight:300;margin:12px 0 6px}

/* Lateral */
.wa-lado{border-left:1px solid var(--wa-linea);background:#fff;overflow:auto;padding:0}
.wa-lado-cab{height:60px;display:flex;align-items:center;padding:0 18px;background:var(--wa-barra);font-size:16px;font-weight:500;color:var(--wa-texto)}
.wa-lado-sec{padding:14px 18px;border-bottom:8px solid var(--wa-barra)}
.wa-lado-sec h4{margin:0 0 8px;font-size:14px;font-weight:500;color:var(--wa-gris)}
.wa-lado .grande{text-align:center;padding:22px 18px}
.wa-lado .grande .wa-av{width:96px;height:96px;flex-basis:96px;margin:0 auto 10px;font-size:32px;background:linear-gradient(145deg,color-mix(in oklab,var(--marca) 70%,#fff),var(--marca))}
.wa-lado .grande b{display:block;font-size:20px;font-weight:400;color:var(--wa-texto)}
.wa-lado .grande span{font-size:14px;color:var(--wa-gris)}
.wa-adj-prev{display:grid;grid-template-columns:repeat(3,1fr);gap:4px}
.wa-adj-prev a{display:grid;place-items:center;aspect-ratio:1;background:var(--wa-barra);border-radius:4px;font-size:11px;color:var(--wa-gris);text-decoration:none;overflow:hidden;text-align:center;padding:4px}


/* Pestañas, cifras y filtros de la lista */
.wa-tabs{display:flex;gap:4px;padding:8px 12px 0;border-bottom:1px solid var(--wa-linea)}
.wa-tabs button{flex:1;border:0;background:transparent;padding:9px 6px 10px;font-size:14px;font-weight:600;color:var(--wa-gris);border-bottom:3px solid transparent;margin-bottom:-1px;white-space:nowrap}
.wa-tabs{overflow-x:auto;scrollbar-width:none}.wa-tabs::-webkit-scrollbar{display:none}
.wa-tabs button{flex:1 0 auto;padding:9px 4px 10px;font-size:13.5px}
.wa-tabs button.on{color:var(--wa-verde-osc);border-bottom-color:var(--wa-verde)}
.wa-kpis{display:none;gap:8px;padding:10px 12px;overflow-x:auto;border-bottom:1px solid var(--wa-linea);scrollbar-width:none}
.wa-kpis::-webkit-scrollbar{display:none}
.wa-kpis span{flex:0 0 auto;display:flex;flex-direction:column;align-items:flex-start;gap:1px;background:var(--wa-barra);border-radius:10px;padding:7px 12px;font-size:11.5px;color:var(--wa-gris);line-height:1.2}
.wa-kpis b{font-size:16px;color:var(--wa-texto)}
.wa-kpis span.alerta{background:#fff1e6;color:#9a4b00}
.wa-kpis span.alerta b{color:#c25e00}
.wa-filtros{flex-wrap:wrap}
.wa-filtros::-webkit-scrollbar{display:none}
.wa-filtros button{white-space:nowrap;flex:0 0 auto}
.wa-filtros button b{display:inline-grid;place-items:center;min-width:18px;height:18px;border-radius:9px;background:rgba(0,0,0,.08);font-size:11px;margin-left:3px;padding:0 5px}
.wa-filtros button.on b{background:var(--wa-verde);color:#fff}
.wa-chip.espera{background:#fff1e6;color:#b45309}
.wa-chip.nada{background:#f0f2f5;color:var(--wa-gris)}
.wa-plant-intro{font-size:13px;color:var(--wa-gris);padding:12px 16px;background:#fffbeb;border-bottom:1px solid var(--wa-linea)}
.wa-plant{padding:14px 16px;border-bottom:1px solid var(--wa-linea)}
.wa-plant-cab{display:flex;justify-content:space-between;align-items:center;gap:8px}
.wa-plant-cab b{font-size:14.5px;color:var(--wa-texto)}
.wa-plant-uso{font-size:12px;color:var(--wa-gris);margin:3px 0 8px}
.wa-plant-uso code{font-size:11px}
.wa-plant-txt{background:#e7fce3;border-radius:8px;padding:9px 11px;font-size:13px;line-height:1.45;white-space:pre-wrap;color:var(--wa-texto)}
.wa-plant-txt i{font-style:normal;background:#fff;border-radius:4px;padding:0 4px;color:var(--wa-verde-osc);font-weight:600}
.wa-vacio .app-ico{margin:0 auto}

/* Columna derecha: resumen del día */
.wa-lado-cab{justify-content:space-between}
.wa-lado-x{border:0;background:transparent;color:var(--wa-gris);width:32px;height:32px;border-radius:50%;display:grid;place-items:center}
.wa-lado-x:hover{background:rgba(0,0,0,.06)}
.wa-res{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.wa-res div{background:var(--wa-barra);border-radius:12px;padding:10px 12px}
.wa-res b{display:block;font-size:24px;font-weight:600;color:var(--wa-texto);line-height:1.1}
.wa-res span{font-size:12px;color:var(--wa-gris);line-height:1.25;display:block;margin-top:2px}
.wa-reparto{height:10px;border-radius:5px;background:#dbe7ff;overflow:hidden}
.wa-reparto i{display:block;height:100%;background:var(--wa-verde);border-radius:5px}
.wa-reparto-l{display:flex;justify-content:space-between;font-size:12.5px;color:var(--wa-gris);margin-top:7px}
.wa-reparto-l i{display:inline-block;width:9px;height:9px;border-radius:3px;margin-right:5px;vertical-align:-1px}
.wa-reparto-l i.ia{background:var(--wa-verde)}
.wa-reparto-l i.yo{background:#9db8f5}
.wa-atn{display:flex;gap:10px;align-items:center;padding:8px 0;cursor:pointer;border-bottom:1px solid var(--wa-linea)}
.wa-atn:last-child{border-bottom:0}
.wa-atn .wa-av{width:36px;height:36px;flex-basis:36px;font-size:13px;background:linear-gradient(145deg,#ffb36b,#f07a1a)}
.wa-atn div:nth-child(2){flex:1;min-width:0}
.wa-atn b{display:block;font-size:14px;font-weight:500;color:var(--wa-texto);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-atn span{display:block;font-size:12.5px;color:var(--wa-gris);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-atn time{font-size:11.5px;color:#c25e00;white-space:nowrap}

@media (max-width:1180px){.wa{grid-template-columns:320px 1fr}.wa-lado{display:none}.wa-kpis{display:flex}}
@media (max-width:860px){
  .wa{grid-template-columns:1fr;height:calc(100vh - 62px - 24px)}
  .wa.abierto .wa-lista{display:none}
  .wa:not(.abierto) .wa-chat{display:none}
  .wa-volver{display:block}
  .wa-msgs{padding:10px 4% 8px}
  .wa-b{max-width:85%}
  .wa-tabs button{font-size:13.5px}
}
.wa-kpis[hidden],.wa-filtros[hidden]{display:none!important}
.wa-buscar[hidden]{display:none!important}

/* ---- Avatares con foto y edición de contactos ---- */
.wa-av.foto{background-size:cover!important;background-position:center!important;background-color:#dfe5e7!important;color:transparent}
.wa-editar{display:inline-grid;place-items:center;width:26px;height:26px;border:0;border-radius:8px;background:transparent;color:var(--wa-gris);cursor:pointer;padding:0}
.wa-editar svg{width:15px;height:15px}
.wa-editar:hover{background:color-mix(in oklab,var(--marca) 10%,transparent);color:var(--marca)}
#wa-editar-c{display:inline-flex;align-items:center;gap:6px;margin-inline:auto}
#wa-editar-c svg{width:14px;height:14px}
.wa-lado .grande{display:flex;flex-direction:column;align-items:center;gap:2px;text-align:center}
.ec-cab{display:flex;align-items:center;gap:16px;margin:10px 0 14px}
.ec-av{width:76px!important;height:76px!important;flex:0 0 76px!important;font-size:26px!important;background:linear-gradient(145deg,color-mix(in oklab,var(--marca) 70%,#fff),var(--marca))}
.ec-cab label.btn{display:inline-flex;align-items:center;gap:6px;cursor:pointer}

/* ---- Quién responde: persona · interruptor · Alex ---- */
.wa-modo{gap:8px}
.wa-modo-ic{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;color:#94a3b8;transition:color .25s,background .25s,transform .25s}
.wa-modo-ic svg{width:18px;height:18px}
.wa-modo.humano .wa-modo-ic.persona{color:#fff;background:linear-gradient(145deg,#ffb36b,#f07a1a);transform:scale(1.06);box-shadow:0 4px 12px -4px rgba(240,122,26,.6)}
.wa-modo.ia .wa-modo-ic.robot{color:#fff;background:linear-gradient(145deg,#4aa8ff,#0a5fd8);transform:scale(1.06);box-shadow:0 4px 14px -4px rgba(10,95,216,.7)}
.wa-sw2{position:relative;width:46px;height:26px;border:0;border-radius:13px;padding:0;cursor:pointer;background:#f3b47c;transition:background .25s,box-shadow .25s}
.wa-sw2 i{position:absolute;top:3px;left:3px;width:20px;height:20px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.25);transition:transform .25s cubic-bezier(.3,1.4,.5,1)}
.wa-modo.ia .wa-sw2{background:linear-gradient(90deg,#4aa8ff,#0a5fd8);box-shadow:0 0 0 3px rgba(74,168,255,.18)}
.wa-modo.ia .wa-sw2 i{transform:translateX(20px)}
.wa-sw2:focus-visible{outline:2px solid var(--acento,#e3aa39);outline-offset:2px}
.wa-modo.ia .wa-modo-l{color:#0a5fd8}
.wa-modo.humano .wa-modo-l{color:#c2610c}
@media (max-width:760px){.wa-modo-l{display:none}.wa-modo-ic{width:26px;height:26px}.wa-modo-ic svg{width:16px;height:16px}}

/* ---- Alex al mando: la pantalla se tiñe de azul muy suave en los bordes ---- */
body::after{content:"";position:fixed;inset:0;z-index:60;pointer-events:none;opacity:0;transition:opacity .6s ease;
  box-shadow:inset 0 0 0 1.5px rgba(74,168,255,.45),inset 0 0 70px 6px rgba(74,168,255,.20),inset 0 0 220px 30px rgba(10,95,216,.08)}
body.wa-ia::after{opacity:1;animation:wa-respira 4.5s ease-in-out infinite}
@keyframes wa-respira{0%,100%{opacity:.75}50%{opacity:1}}
@media (prefers-reduced-motion:reduce){body.wa-ia::after{animation:none}}

/* ---- Separador de no leídos, botón para bajar y soltar archivos ---- */
.wa-noleidos{align-self:stretch;text-align:center;margin:10px -7%;padding:5px 0;background:rgba(255,255,255,.55);color:#54656f;font-size:12.5px;font-weight:600;text-transform:none}
.wa-bajar{position:absolute;right:20px;bottom:84px;z-index:5;width:42px;height:42px;border-radius:50%;border:0;background:#fff;color:#54656f;display:grid;place-items:center;box-shadow:0 2px 8px rgba(11,20,26,.18);cursor:pointer;padding:0}
.wa-bajar svg{width:24px;height:24px}
.wa-bajar b{position:absolute;top:-6px;right:-4px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:var(--wa-verde);color:#fff;font:700 11px/20px var(--font-ui)}
.wa-bajar[hidden],.wa-bajar b[hidden]{display:none}
.wa-soltar{position:absolute;inset:0;z-index:8;display:grid;place-items:center;background:rgba(0,168,132,.10);border:2.5px dashed var(--wa-verde);border-radius:6px;pointer-events:none}
.wa-soltar div{background:#fff;padding:14px 20px;border-radius:12px;font-weight:600;color:#0a6b55;box-shadow:0 6px 20px -8px rgba(0,0,0,.3)}
.wa-soltar.no{background:rgba(234,0,56,.06);border-color:#e8a0a8}.wa-soltar.no div{color:#a3122a}
.wa-soltar[hidden]{display:none}
.wa-b.resalta{animation:wa-resalta 1.6s ease}
@keyframes wa-resalta{0%,60%{box-shadow:0 0 0 3px rgba(83,189,235,.6)}100%{box-shadow:0 1px .5px rgba(11,20,26,.13)}}

/* ---- Respuestas rápidas ---- */
.wa-rapidas{position:absolute;left:12px;right:12px;bottom:calc(100% + 6px);max-height:300px;overflow:auto;background:#fff;border-radius:12px;box-shadow:0 10px 30px -8px rgba(11,20,26,.3);padding:6px;z-index:6}
.wa-rapidas[hidden]{display:none}
.wa-rap-cab{display:flex;justify-content:space-between;gap:8px;padding:6px 10px 8px;font-size:12px;font-weight:700;color:#54656f}
.wa-rap-cab span{font-weight:500;color:#8696a0}
.wa-rapidas button{display:block;width:100%;text-align:left;border:0;background:transparent;border-radius:8px;padding:8px 10px;cursor:pointer;font:inherit}
.wa-rapidas button b{display:block;font-size:13px;color:var(--wa-texto)}
.wa-rapidas button span{display:block;font-size:12.5px;color:#667781;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-rapidas button.on,.wa-rapidas button:hover{background:#f0f2f5}
@media (max-width:760px){.wa-rap-cab span{display:none}#wa-rayo{display:none}}

/* ---- Visor de fotos, PDF y vídeos dentro del panel ---- */
.visor{position:fixed;inset:0;z-index:80;background:rgba(8,16,28,.86);display:flex;flex-direction:column;opacity:0;transition:opacity .2s;backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px)}
.visor.on{opacity:1}
.visor-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px calc(12px);padding-top:max(12px,env(safe-area-inset-top));color:#fff}
.visor-bar b{font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.visor-acc{display:flex;align-items:center;gap:8px;flex:none}
.visor-acc .btn{background:rgba(255,255,255,.12);color:#fff;border-color:rgba(255,255,255,.2)}
.visor-x{width:38px;height:38px;border-radius:50%;border:0;background:rgba(255,255,255,.12);color:#fff;display:grid;place-items:center;cursor:pointer}
.visor-cuerpo{flex:1;min-height:0;display:grid;place-items:center;padding:0 16px 16px;overflow:auto}
.visor-cuerpo img{max-width:100%;max-height:calc(100vh - 90px);border-radius:6px;cursor:zoom-in;box-shadow:0 20px 60px -20px rgba(0,0,0,.6)}
.visor-cuerpo img.zoom{max-width:none;max-height:none;cursor:zoom-out}
.visor-cuerpo video{max-width:100%;max-height:calc(100vh - 90px);border-radius:6px}
.visor-cuerpo iframe{width:min(1000px,100%);height:calc(100vh - 90px);border:0;border-radius:6px;background:#fff}
.visor-cuerpo .cargando{color:#cfd8e3}
.visor-otro{display:flex;flex-direction:column;align-items:center;gap:10px;background:#fff;border-radius:16px;padding:28px 32px;max-width:360px;text-align:center;color:var(--text)}
.visor-otro span{color:var(--text-muted);font-size:13.5px}
.wa-doc-ko{cursor:default;border:1px dashed var(--peligro,#B42318)!important;background:var(--peligro-claro,#fdecea)!important}
.wa-doc-ko .ico{background:var(--peligro,#B42318)!important;color:#fff}
.wa-doc-ko span span{white-space:normal!important;line-height:1.35}